Learn exactly how kx99 collects, uses, and protects your personal information — presented clearly and transparently. We believe transparency is the best form of security.
We don't just write policies — we actively uphold every commitment we make
Every transaction and piece of personal data you share is protected by 256-bit SSL encryption. No one can intercept or read your information in transit.
Kx99 never sells your personal information to third parties. Your name, phone number, or email will never be shared with any marketing company.
You can view, update, or request deletion of your personal information at any time. Your data is in your hands.
Your data is stored on secure servers and undergoes regular security audits. Unauthorized access is fully prevented.
Your data is used strictly for necessary purposes — account management, payments, and support. Nothing else.
You can opt out of promotional emails or SMS at any time. We never send marketing messages without your consent.
Kx99 (referred to as "we", "kx99", or the "Platform") is an internationally licensed online gaming platform. We believe protecting our members' privacy is not just a legal obligation — it is an ethical responsibility.
This Privacy Policy This policy explains what personal information kx99 collects, why we collect it, how it is stored, and the steps we take to keep your data safe. It applies to the kx99.biz website, mobile app, and all our services.
By creating an account or using our services on kx99, you are considered to have fully accepted this Privacy Policy. Please read this document carefully before registering.
This Privacy Policy applies to members in Bangladesh and all other regions where kx99 operates. Your local data protection laws may also apply independently.
Kx99 only collects information that is genuinely necessary to run our services properly. We do not collect anything beyond what is needed. Full details are outlined below:
| Data Type | Details | Purpose of Collection |
|---|---|---|
| Identity Information | Full name, date of birth, national ID number | Age & Identity Verification (KYC) |
| Contact Information | Mobile number, email address, current address | Account Management & Communication |
| Financial Information | Mobile Pay/Nagad/Rocket number, bank account details | Deposit & Withdrawal Processing |
| Transaction Information | Deposit/withdrawal history, betting records | Account Maintenance & Fraud Prevention |
| Device Information | IP address, browser type, operating system | Security & Service Quality Improvement |
| Usage Data | Games played and time spent per session | Service Improvement & Responsible Gaming |
Kx99 does not collect sensitive information beyond what is listed above — including religion, political views, or ethnic identity.
Kx99 collects your information through various methods. Each method is fully transparent and conducted with your knowledge:
kx99 will never ask for your password, OTP, or full card number over the phone or by email. If you ever receive such a request, please report it to our support team immediately.
Kx99 uses collected data only for specific, legitimate purposes. We never use more data than necessary. Our primary purposes are:
Your data will not be used for any purpose beyond those stated above. If we ever need to use it for a new purpose, we will ask for your consent first.
Kx99 does not sell or rent your personal data. However, there are specific circumstances where information may be shared with third parties — these are:
Before sharing data with any third party, kx99 ensures that the party complies with international data protection standards. The principle of minimum necessary disclosure is always applied when sharing information.
Kx99 uses cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored in your browser that help the website recognize you.
Types of cookies we use:
You can manage cookies through your browser settings. However, disabling certain essential cookies may cause parts of the platform to function incorrectly.
Kx99 employs industry-leading technical measures to protect your data. Our security framework operates on the following levels:
While we make every effort to protect your data, no online system can guarantee 100% security. That is why keeping your password safe and reporting anything suspicious to us is important.
As a kx99 member, you have several important rights regarding your personal data. We fully respect each of these rights:
You may request to know what personal information we hold about you.
You may request corrections to any inaccurate or incomplete information.
You can request deletion of your data under certain conditions.
You can request that we restrict how your data is processed in certain circumstances.
You may request a copy of your data in a structured, portable format.
You have the right to object to your data being used for marketing purposes.
To exercise any of the rights listed above support@kx99.bizto reach us by email. We typically respond within 30 days.
Kx99 does not retain your data indefinitely. Specific retention periods are set based on the type of information:
| Data Type | Retention Period |
|---|---|
| Account & Identity Information | 5 years after account closure |
| Financial Transaction Records | 7 years from the transaction date (legal requirement) |
| KYC Documents | 5 years after account closure |
| Support Conversations | 2 years from the date of conversation |
| Cookie & Session Data | 30 days to 1 year (depending on cookie type) |
| Marketing Consent Records | 3 years after consent withdrawal |
Once the defined retention period ends, your data is securely deleted or anonymized so you can no longer be identified. Certain data may be retained longer due to legal obligations.
Kx99 is an adults-only platform. We do not collect or store personal information from anyone under the age of 18 — this is a matter we take very seriously.
A note for parents — please monitor your child's device usage and make them aware of the risks associated with online gaming sites. For more on responsible gaming, visit our Responsible Gaming page.
Kx99 reserves the right to update this Privacy Policy as needed. Changes may occur due to legal updates, the introduction of new services, or security improvements.
We recommend visiting this page regularly to stay up to date with our latest policy.
If you have any questions about this Privacy Policy, wish to exercise any of your data rights, or have a complaint, please get in touch with us:
When submitting a privacy complaint, please include your account ID, a description of the issue, and your expected resolution. Our data protection team will review the matter as a top priority.
Email our privacy team directly: support@kx99.biz — We're always here to address any privacy concerns you may have.
Your privacy is fully protected at kx99. Register in just 2 minutes with Mobile Pay or Nagad and enjoy safe, secure gaming.